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REQUEST SERVICES

Browse and request items through the service catalog

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SEARCH FOR A SOLUTION

Find how-to and troubleshooting resources

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REPORT AN ISSUE

Report your issue. We will get you back up and running

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MY REQUESTS

Review and track your requests for services and support

Visit our Status Page for the current status of WashU IT services.

Learn about What Happens When You Contact IT for Support.

Workday Help

Visit the Workday website to log in and for other help and information.

If you are experiencing an issue or error with Workday, please report the issue to support using the Report an Issue catalog item or call 314-935-WDAY (9329).

Resources for Working Remotely

See our Telecommuting Resources page.

Troubleshooting your home internet

IT News

Person of ImpacT: Tahnee Alves personifies “team” 

One of 12 people who received multiple nominations in 2024 as a WashU IT Person of ImpacT, Tahnee Alves is an IT Marketing and Creative Strategist in the Office of the Chief Information Officer. A “Person of ImpacT” is an individual who personifies the IT Strategic Plan, ImpacT, and has a significant and positive influence […]

Thank you for a successful Maestro/ListServ Server retirement 

In a strategic move to enhance mass communication capabilities and migrate to a vended cloud-based solution, the transition from the Maestro/ListServ email communication system to the Emma mass emailing application has been successfully completed.  Kudos to the Emma project team, which includes Janet Deyarmin, IT Project Managers III; Matt Gerst, Lead Communications Specialist; Michele Harashe, […]

Student Tech Services (STS) collaborates with College Prep for STEM workshops 

The partnership between Student Technology Services (STS) and WashU’s College Prep Program (CPP) continues to spark curiosity and excitement for technology among local high school students through a series of hands-on workshops. The high school sophomore cohort was offered opportunities to learn about key technology concepts and work on skills that were outlined as a […]

IT Metrics

WashU IT captures a variety of metrics to enable us to monitor and evaluate the health of IT services. The WashU IT Metrics site provides a curated set of metrics for some of our most consumed services. (WashU Key required)